The house that BRASS built is being remodeled. BRASS is not called Automated Securities Clearance (ASC) anymore and it's not just about managing Nasdaq orders. It's now a linchpin in a grand scheme to electronically connect traders everywhere.
The vendor of the BRASS order management system that dominates Nasdaq trading rooms is now called SunGard Trading Systems (STS). It's a division of Wayne, Pa.'s SunGard, a billion-dollar financial technology conglomerate that is battling about a dozen other firms for the right to wire Wall Street.
At the helm of Weehawken, N.J.-based STS is Tom King, a former top salesman at ASC. King took the post a year ago after the then president Bob Greifeld was moved upstairs. Greifeld is now one of five senior vice presidents at Sungard who report to president Cristobal Conde and chief executive James Mann. Greifeld's responsibilities include STS.
SunGard's strategy became clear in February when it introduced the SunGard Transaction Network (STN). The new routing mechanism will tie together the buyside, the sellside, and various execution points and clearing and settlement departments.
Trade Automation
The goal is to satisfy Wall Street's need for straight through processing, or the total automation of the trade cycle. On the trading end, STN processes orders, indications of interest, confirmations and allocations.
"We are in a unique position to tie everything together," Greifeld said. "STN will be the pipeline to connect buyers and sellers."
Analysts say STN is a smart move. "It's a wise business judgement to try to tie their diverse product mix into a sort of central plumbing," said Norman Jaffe, a finance technology analyst with New York broker dealer Fox-Pitt Kelton.
"To gain a greater share of the customer's business an end-to-end seamless approach makes a lot of sense," he added. "That is especially true as the industry faces T+1 settlement and decimalization."
A key component of STN is B-Net, a routing network used by Nasdaq agency desks to send orders to market makers. SunGard picked up B-Net along with BRASS when it bought ASC in March 1999.
Right now most of the 250,000 trades that pass through STN are the agency orders of about 250 B-Net subscribers. To stimulate more institutional traffic, SunGard bought Decalog, vendor of Idee, the buy-side order management system. Like BRASS, Idee is now a node on STN, enabling buy-side traders to electronically route orders to sales traders also on STN. The two OMSs are crucial to SunGard's plans to compete against the half-dozen vendors that dominate the buyside-sellside order routing game.
"We have the desktop," Greifeld said. "Now we're providing the highway." Nevertheless, SunGard has agreed to link to rival networks: Thomson Financial's TradeRoute, and Bridge's IOE/2 and Triad systems.
Once those institutional orders hit the sales trader's screen, SunGard also hopes to carry them to their final destination. Whether it's to a market maker or to the floor of the New York Stock Exchange, SunGard wants STN to be the vehicle.
B-Net does it for agency orders in the Nasdaq world, competing with Nasdaq's ACES, the Advanced Computerized Execution System. It is also being readied to go up against Nasdaq's SelectNet, the e-mail-like service traders use to take out the quotes of other market makers. "The industry should have an alternative to SelectNet," Greifeld said. "Right now Nasdaq has a monopoly."
It's an audacious move. Roughly one-third of all Nasdaq trading is done over SelectNet. But Greifeld insists SunGard is not trying to become a stock market. "The overall moniker would be B2B e-commerce," he said.
Nasdaq, itself, is moving to replace the automated SelectNet with an automatic execution service called SuperSOES. Greifeld says the B-Net offering will be configurable. Traders will be
able to choose the accept/decline functionality of SelectNet or the auto-ex of SuperSOES.
In the listed world, SunGard is ready as well. The Big Board's rescission of its Rule 390 preventing member firms from trading certain stocks off the floor has retail brokers scrambling to integrate listed stocks into their market making activities. That represents a huge opportunity for SunGard. More stock trading means more BRASS terminals.
BRASS is already used by third market firms, according to STS president King. So little tinkering is needed to ready the system for what King expects to be a trading bonanza. "The third market has gone from a backwater to front and center," he said.
The two largest third market firms, Bernard L. Madoff Investment Securities and Knight Capital Markets, do not use BRASS. But big wirehouses such as Morgan Stanley Dean Witter, Paine Webber and U.S. Bancorp Piper Jaffray do.
Blocks
Internalization of small retail orders has yet to fully kick in at NYSE-member firms, so SunGard is keeping busy with the block side of the business. It is positioning BRASS to capture and transmit block trades to exchanges. While much retail flow is expected to move off the NYSE's floor, block orders are still expected to find their way to the crowd.
STN is now linked to the NYSE's Broker Booth Support System (BBSS), the order routing network that connects upstairs traders with the floor. Traders can now use BRASS to send their block trades to their firm's booths or those of the independent floor brokers. If necessary, BRASS can determine which booth is closest to the specialist in a particular stock. CIBC Oppenheimer, Charles Schwab Institutional and Dain Rauscher Wessels are using BRASS to get to the floor.
In offering connectivity to the floor, SunGard invades the turf of such network operators as
S1 (formerly Davidge), Belzberg Technologies and NYFIX. Once again, Greifeld says his desktop applications give him a crucial edge, and that routing is no longer enough. "BRASS takes the listed world out of the routing game," he said.
SunGard's message to desks is to use BRASS to consolidate their booth-bound orders with those they keep in-house. That results in greater order management efficiency. Block trading desks and Nasdaq market makers that once operated separately now have a reason to move closer together.
SunGard isn't stopping with the BBSS. Concluding that technology will only take it so far, it has invested in human beings to reach the point of sale. In moves that put it in direct competition with many of its customers, it bought Cassidy, Jones as well as McSherry & Co., two independent NYSE floor brokers. Dubbed AXIS, the new floor unit is now the largest $2 broker and the second largest floor broker at the NYSE overall. Its traders are outfitted with wireless handheld devices that link to BRASS.
The Chicago Stock Exchange, the Boston Stock Exchange, the BRUT ECN, and several exchanges in Europe are also plugged into STN. The Tokyo Stock Exchange and other ECNs will follow. "In the equity world, it is STN's goal to connect to each and every exchange," Greifeld said.
Ambitious Goals
These are ambitious goals for an organization that not too long ago was bogged down with complaints from BRASS users over perceived shortcomings in customer service. Traders liked BRASS, but not the quality of the technical support they received. They cried for more choices. That brought London's RoyalBlue and Spear Leeds & Kellogg's Eagle Software into the market.
Since it took over, SunGard has more than doubled STS' staff to 210 employees and installed a telephone call tracking system. Many of the new bodies now field the 500 to 600 service calls STS gets every day. To house its exploding workforce and the computer equipment piling up in its growing data center in Weehawken, STS is moving to roomier quarters in nearby Jersey City.
Traders using BRASS have noticed a difference in the last six months. "They're a lot more responsive than they were before," said Greg LeMaster, head trader at St. Louis' Stifel Nicolaus. "More people seem to be specifically assigned to you."
That is certainly the case for large customers like Morgan Stanley Dean Witter. The giant wirehouse wanted a higher level of service so it entered into a facilities management agreement with SunGard. SunGard dedicates both staff and equipment to Morgan Stanley. Morgan Stanley pays more than the typical service bureau customer. "They get almost everything they would get if they were running it in-house," King explained. "But they have experts – that's us – running it for them."
Scott Lenowitz, a Morgan Stanley executive responsible for trading room technology, did not return phone calls seeking comment.
Customers' Needs
It's all part of a plan to tailor technical support to customers' needs. The level of service varies with transaction volume. Greifeld says the service arrangement is now explicit rather than implicit. One size does not fit all. "We want to be seen as the EDS of equity trading," he said, referring to the large and successful provider of computer outsourcing services.
Good reviews from customers don't mean the vendor is out of the woods. Two new competitors with significant resources are gunning for BRASS' near monopoly on trader desktops. Both Nasdaq and Bloomberg will debut sell-side OMSs in the coming months.
Nasdaq recently bought Jersey City's Financial Systemware, vendor of the popular Tools of the Trade which allows traders to sweep several market makers' bids and offers simultaneously over SelectNet. The firm has spent the last few years developing an OMS. Currently in beta tests at a handful of small firms Nasdaq hopes to launch it early next year.
"Our subscribers lobbied for alternatives to BRASS, Eagle and [RoyalBlue's] Fidessa," said Bob Turynsky, president of the renamed Nasdaq Tools. "They're happy with [Tools of the Trade] which means we have our foot in the door." Nearly 130 market making firms subscribe to Tools of the Trade, according to Turynsky.
Nasdaq Tools will market to the smallest of the approximately 500 market making firms registered with Nasdaq. New rules requiring electronic trade reporting and a need to stay competitive in an increasingly electronic environment mean even the smallest of trading firms must consider an OMS, Turynsky said. Beta-tester Huberman Financial of Dallas is a typical prospect, processing 1,000 transactions per day.
Most Nasdaq Tools customers are expected to deploy the OMS on a standalone basis. That contrasts with most BRASS users who subscribe to the service bureau. The cost will be lower, according to Turynsky. Tools of the Trade subscribers will pay an additional $200 per terminal per month on top of a minimum $2,500 per month they pay for Tools. BRASS costs $1,000 per terminal per month. A Nasdaq Tools customer, for example, with 10 terminals would pay $4,500 per month while a BRASS user would pay $10,000.
Nasdaq Tools can charge less partly because it doesn't have to build and maintain a network as does SunGard. Parent Nasdaq already has a vast network of 5,000 brokerages. Turynsky says the existing Nasdaq network was a key reason why he chose to partner with Nasdaq rather than market his OMS solo.
Bloomberg also hopes to leverage its vast network to knock the industry king BRASS off its throne. More than 50,000 of its famous terminals are deployed in the U.S. on both the buyside and the sellside. Some of those, especially on the buyside, already offer trading functionality. Bloomberg offers a buy-side OMS called the Portfolio Trading System; an indications of interest service; and an order routing service called the Electronic Equity Marketplace (EEM) that connects hundreds of buy-side firms to over 80 broker dealers.
The new sell-side OMS, currently in development at eight broker dealers, will not affect the monthly price of the Bloomberg terminal, now at $1,285.
Bloomberg's Achilles heel is its low penetration rate of Nasdaq trading rooms. "There are not as many terminals as we would like in Nasdaq trading rooms," said Lori Schreiber, Bloomberg's head of sales for the new system. "They may have two or three terminals scattered about." More prevalent are the less expensive ILX and Bridge services. Bloomberg hopes that the added trading features will help it to sell more terminals.
At least one sell-side firm serving institutional clients is interested. First Union Securities, a BRASS-user, subscribes to Bloomberg and is considering the new OMS. "I think Bloomberg probably offers the most going forward in terms of integrating everything for straight-through processing," said Mike Murphy, head of equity trading at First Union in Baltimore. "They're doing a lot with trade entry. Anybody with a Bloomberg terminal can access your book. That is especially important when it comes to the buyside." Murphy is taking a wait-and-see approach.
Despite the star-power behind the new systems, history has shown it is difficult to dislodge SunGard from its perch. RoyalBlue has sold only two systems since it landed in the U.S. in 1996 and Eagle Software beat a retreat earlier this year after failing to sell a single system. King is confident SunGard can withstand future competitors as well. "They're shooting at the current watermark," he said. "We will continue to raise the bar."