Northern Trust Launches Cloud-Based Report Center for Servicing Clients

Northern Trust announced the launch of a new version of its most popular client-facing tool, Online Report Center, as a cloud-based service with a redesigned user interface, available through Northern Trust Passport®.

Northern Trust applied a human-centered design approach to create a contemporary user experience that enables global clients to access an extensive range of information. The breadth and depth of information available is enhanced by the performance and speed of the application. The report center is used by more than 80,000 asset manager and institutional investor clients in more than 50 countries, generating three million reports per month. Its new features include the following:

  • Enhanced scheduling and interactive reporting and report packaging capabilities
  • Event-based and time-based report generation triggers
  • Secure email attachments, email notifications, and SFTP (SSH File Transfer Protocol) report delivery

“Data is critical to our clients, and we take a people-centric approach to identify and meet the individual data needs of specific users,” said Paul d’Ouville, global head of product and client solutions at Northern Trust Asset Servicing. “To ensure that our new cloud-based report center provides an optimal user experience, we surveyed clients and conducted interviews across multiple global organizations. The industry recognition for our redesigned platform validates our approach.”

The redesign of the Northern Trust Online Report Center was named “Best Reporting Initiative” at the American Financial Technology Awards by Waters Technology magazine in December 2019.

“Powerful and intuitive digital channels are critical to providing valuable asset servicing solutions,” said Barb O’Malley, head of data and digital at Northern Trust Asset Servicing.  “We are making significant capital investments to provide seamless, omni-channel delivery for our clients. The report center is a huge component of that.”

The new report center platform is currently in its beta phase with a select group of clients. The full release for all clients will be available later this year.