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Low Touch Trading - The Transition from Algos to Service

Traders Magazine Online News, May 31, 2018

Chris Monnery

Last month, I had the pleasure of moderating a panel on the changing needs of the Buy Side from an OMS/EMS and execution perspective. This led to a lively debate on what the Buy Side is looking for, and how ready the Sell Side is to provide it.

As a vendor that services both the Buy and Sell Sides, Fidessa is uniquely placed to recognize nascent trends in their relationship. Nowhere does this become more in-focus than in electronic trading, where we see the Sell Side is wholly focused on providing a differentiated execution service for their clients.  Service means many things, but I sum it up as being able to handle whatever the client is looking for - be that a customized execution strategy, meeting specific order handling terms, or sourcing liquidity better than the next broker. 

To kick-off the conversation, we performed an acid test to see if both sides aligned.

Question: What is the most important factor the Sell Side provides the Buy Side with respect to their Electronic Trading service through an OMS/EMS platform?

Who expected the Buy Side and Sell Side responses to so closely align? Seems the Sell Side knows what the Buy Side needs, but are they delivering?

With almost 50% of the vote pointing to Algo customization and order handling, it’s clear that Buy Sides are upping their demands in terms of how orders are handled, and are consistently getting more involved in how their brokers are executing their orders. From a Sell Side perspective, there is a recognition of this growing need to accommodate this level of service.

To me this opens a new question: Is the current technology within Low Touch Trading able to deliver within this new demanding climate? Traditional setups consist of linear routing from the connectivity platform to the Algo container. While basic customization and tag manipulation can be handled in the FIX layer, anything more complex has to sit in the Algo container, and this setup remains an inflexible configuration. Maybe it's time for the Low Touch OMS to take a greater role in the management of the order, rather than just being the platform the Low Touch trader uses to watch his orders and manage his exceptions?

The second most important factor is around the holy grail of liquidity.  The results indicate that the Buy Side also values seamless access to block liquidity. This is something we see reflected from our Sell Side clients, and is a key differentiation whether it’s on the High Touch or Low Touch channel. The concept of a client “opting-in” to access a broker's captive liquidity was discussed by the panel. The consensus was that this is becoming increasingly important, however it remains a somewhat clunky process due to coverage models and the use of multiple technology stacks.

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