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A Teen Talk Machine

Traders Magazine, March 2003

Jon Sakoda

The fastest-growing communications medium in history was made popular by teenagers only a few years ago. Now Instant Messaging, or IM, is maturing into a product which is also used by professional adults. Trading rooms are using IM for business. Today, pop-ups, such as AOL Instant Messenger, Microsoft MSN Messenger, and Yahoo! Messenger, are on many desktop terminals. Some of the largest brokerages are making a mental adjustment for the millions of dollars of business transacted over IM systems. These are tools which were once regarded as a communications toy for teenagers. In truth, this is a frightening reality for many CIOs and IT managers, a group that prides itself on adopting the most rigorous requirements for security and compliance.

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