Reward Patient Clients
Traders Magazine, November 2002
It was Oct. 15. The stock market, having consolidated Monday, went bonkers from the open, adding a couple hundred points in early trading to the previous week's Thursday-Friday rally. Around Strong Financial Corp.'s suburban Menomonee Falls headquarters, both relief and a frisson of that old bull market electricity were palpable. So was a certain chagrin, frankly, at being torn away from their quote screens-just as things were getting exciting-as I joined Dick Strong, and five of his top portfolio managers, Dick Weiss, Ron Ognar, Kate Schapiro, Jay Mueller and Chris Wiles around a conference table. Dick Strong had an over-riding agenda: Creating a program to encourage Strong's clients and customers to carefully think through their own long-term investment programs by letting them eavesdrop, in a sense, as a few of his firm's very best portfolio professionals did the same. Whether the session is ever transmuted into effective marketing is way out of my ken. This drastic distillation of the proceedings, however, ought to get some professional juices flowing. -KMW
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